FAQよくあるご質問

Overview of the FLIGHT OF DREAMS

Is there an admission fee?

There is no fee for admission to the Flight of Dreams. There is only an admission fee to the Flight Park. Please go here for details regarding Flight Park admission fees.

Are there days the Flight of Dreams is closed?

The Flight of Dreams is open every day.
The Flight of Dreams may be temporarily closed for maintenance, etc. Temporary closings will be announced on the Flight of Dreams official website and official SNS.

What are the operating hours?

FLIGHT PARK
10:00 am to 5:00 pm(last entry 4:30 pm
Every Saturday only 10:00 a.m. to 7:00 pm (last entry 6:30 pm)

SEATTLE TERRACE
Restaurants 10:00 am to 10:00 pm
Retail stores 10:00 am to 6:00 pm(some stores have different closing times)

Is there parking space?

The Flight of Dreams does not have a dedicated parking lot. Please use the Centrair parking lot.
Go here for details regarding the Centrair paking lot.

Do payments in the Flight of Dreams apply to the Centrair parking lot commercial facility discount?

Payments within the Flight of Dreams apply to the Centrair parking lot commercial facility discount. Before paying the parking fee, go to the Flight of Dreams or the Access Plaza information desk and present the parking ticket and receipts for 5,000 yen or more from the commercial facilities (cumulative total is accepted).
Guests entering the Flight Park should present the advance ticket purchase screen (smartphone display or paper printout) in place of the receipts and the same-day tickets.
The discount does not apply to the temporary parking lots. Go here for details.

Is there a nursing room?

Yes, on the 2nd floor.
The nursing room is equipped with a hot water dispenser for preparing formula milk.

Is there a smoking area?

Yes, on the 2nd floor. Please also limit use of e-cigarettes to the smoking area.

Is there a place to check luggage?

The Flight of Dreams does not have a public short-term luggage check or coin lockers.
Please use the short-term luggage check or coin lockers in the Centrair passenger terminal. Go here for details.

There are simple lockers next to the ticket counter for use only by Flight Park guests on the day of admission during the park operating hours.
(*The number of lockers is limited, so locker availability is not guaranteed.)

Can the luggage carts be used?

Luggage carts can not be used in the Flight of Dreams.

Are there loaner wheel chairs?

Please ask at the Flight of Dreams or Access Plaza information desk.
Please understand that the number of available wheel chairs is limited, so their availability is not guaranteed.

Are there loaner baby strollers?

Please ask at the Flight of Dreams or Access Plaza information desk.
Please understand that the number of available baby strollers is limited, so their availability is not guaranteed.

Is free WiFi available in the Flight of Dreams?

There is a free Wi-Fi service.

Can pets be brought into the Flight of Dreams?

Animals cannot be brought into the Flight of Dreams. However, dogs assisting persons with disabilities, such as Seeing Eye dogs and service dogs are allowed.

Can food and drinks purchased outside the Flight of Dreams be consumed inside it?

While in the Flight of Dreams, please do not consume any food or drinks, including box lunches, purchased outside the Flight of Dreams (except for baby food).
However, school education groups entering the Flight Park may bring in box or sack lunches. Go here for details.

I lost or left something in the Flight of Dreams, where should I contact?

The contact differs depending on where the item was lost or left. Go here for information regarding the place in charge of the different areas.

About the FLIGHT PARK

How much time does it take to tour the Flight of Dreams?

The time required depends on how crowded the facility is, but it usually takes 1 to 2 hours.

At what age does the admission fee begin to apply?

There is an admission fee for persons age 3 and older.
Go here for details regarding the Flight Park admission fees.

Can unaccompanied children be admitted?

Children under the age of 10 must be accompanied by someone middle school age or older.

Are there any attractions with age limitations?

None of the attractions have age limitations.
Small children must be accompanied by a guardian when participating in attractions.

Can pregnant women, the elderly, and people in wheel chairs participate in the attractions?

Yes they can.
However, depending on the structure of the exhibit, there might be some attractions that are difficult for people in wheel chairs to participate in.
In addition, some attractions require climbing stairs or watching videos.
Guests with questions regarding participation or who suffer from unstable health should check with the staff before participating.

Can reservations be made for attractions?

Reservations can only be made for the 787 Simulator (separate charge).
All other attractions require same-day reception or acquisition of numbered tickets. For details, check with the staff when you arrive.

Is there a place to check luggage?

The Flight of Dreams does not have a public short-term luggage check or coin lockers.
Please use the short-term luggage check or coin lockers in the Centrair passenger terminal.Go here for details.

There are simple lockers next to the ticket counter for use only by Flight Park guests on the day of admission during the park operating hours.
(*The number of lockers is limited, so locker availability is not guaranteed.)

Are there items that cannot be brought into the Flight Park?

The following items cannot be brought into the Flight Park to ensure a safe and pleasant time for all visitors.

- Camera tripods
- Selfie sticks
- Umbrellas
- Large luggage
- Luggage with casters

Although availability is limited, there are umbrellas stands and lockers next to the Flight Park ticket counter.

Is taking photographs and video allowed?

Photography is allowed, but you might be asked not to take photos in some areas or using some photographing methods.

  • The use of flash photograph, camera tripods, and selfie sticks is not allowed.
  • Photography that disturbs other guests and public transmission of the photographed or videoed images is not allowed.
Are explanations provided in foreign languages?

The signs in the park are written in Japanese and English.

Are advance tickets available?

Advance tickets can be purchased through the website. Go here for details.

Do advance tickets have an expiration date?

The date of admission is specified when purchasing advance tickets. You can purchase the tickets up to 3 months prior to the date of admission.

Can tickets be refunded?

Once purchased, advance tickets and same-day tickets cannot be changed or refunded.
However, if less than one month has passed since the reserved admission date, it is possible to exchange the advance tickets for same-day tickets. Please check with the ticket counter.

Are there discounts for people with disabilities?

There are discounts for people with disabilities while purchasing same-day tickets. Please go here for more details.

Can reservations be made for groups?

Reservations can be made for groups of 20 or more people. Please see the information page for details.
General Group Guests
School Education Group Guests

Can groups purchase same-day tickets without a reservation?

Yes, they can.
However, the group admission fee does not apply to group guests without a reservation.
In addition, guests will need to wait in line to purchase tickets and to be admitted, so making reservations is recommended.

Is admission restricted?

Sale of same-day tickets may be restricted on days the park is crowded. In that case, it might not be possible to be admitted.
When same-day ticket sales are stopped, notice will be given on the Flight of Dreams website and official SNS.
Guests with advance tickets will be admitted, but they may have to wait before being admitted.

Can you exit and reenter the park?

You can reenter the park if on the same day.
Guests wishing to reenter the park should return to the entrance gate before existing to receive a hand stamp.
When reentering, the staff will check the hand stamp.

Is the download of "787 Dreamliner Explorer" app free?

The app can be downloaded for free. We recommend you download the app before coming. Go here for details.
*Communications charges for download and use of the app shall be borne by the guest.

Other Inquiries

General inquiries about Centrair

For inquiries regarding Centrair, please see the Centrair website Frequently Asked Questions (FAQ).